Privacy Policy

Privacy Policy

This is our privacy policy, and if you landed here, it means that you want to learn how we process your personal data at:

WeaversofIreland.com
Aran Sweater Market ULC
Old C&C Depot, Ballycasheen, Killarney, Co. Kerry, Ireland

Telephone: +353 64 66 23102
Email: info@weaversofireland.com

and how we protect your privacy.

Essential Information We Collect

In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include a time-stamp, the last page or product you visited, and the indication that you logged in.

We do this in order to:

  • Remember who you are after you log in so that you do not need to authenticate at each click;
  • Monitor if our website is running with the high performance we are dedicated to providing;
  • Let you browse between products without having to start back from the home page at each click;
  • Remember if you put something in your shopping cart before you decide to checkout; and
  • Ensure that your data is processed securely.

We call the information mentioned above “essential information” and we collect it through the use of cookies.

Cookies are small text files that most websites use. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. Without enabling this mechanism and these first-party cookies, we could not provide you with the smooth experience that you expect while you are navigating our website.

Order Information You Expressly Provide

If you buy something from our store, we will need specific information about you. To process your order and ship the merchandise you selected, we need your personal data such as your first and last name, email address, and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order.

You will provide this information during checkout before completing your purchase.

Accounts

You can sign up for an account if you’d like. This helps us to remember your information so you do not have to re-enter it every time you shop with us. Before registering your account, we will ask you to expressly provide your consent to this privacy policy. You can withdraw your consent and delete your account at any time by contacting us using the details above.

Partial Purchases

If you have started to buy one of our products but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. You can easily opt out of receiving these reminders at any time.

Reviews

If you have completed a purchase, we may send you an email to ask you to review the product you bought. This helps other customers make informed choices.

Personalisation

We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, and where you came from (for example, if you clicked an advertisement). This allows us to provide you with a more personalised shopping experience and relevant communications. You can block these cookies at any time in your browser settings.

View our Cookie Policy for more information.

Other Uses of Personal Data

Weavers of Ireland may make technical details available to companies under the control and direction of Aran Sweater Market ULC in order to provide analysis of advertising and website traffic. These other companies may be supplied with or have access to this information solely for the purpose of providing these services to us or on our behalf.

Google Remarketing

WeaversofIreland.com uses Google’s remarketing technology. This allows us to display relevant ads based on what pages you have viewed. Advertising will be displayed using cookies, which do not record any personal information or identify you personally. You can deactivate the use of cookies for these purposes through Google by visiting: https://www.google.com/settings/ads/.

Read Google’s Privacy Policy here: https://www.google.com/intl/en/policies/privacy/.

Facebook Conversion Tracking Pixel

WeaversofIreland.com may from time to time use Facebook Advertising, Facebook Pixel Re-Marketing, and related communications. This tool allows us to understand and deliver more relevant ads. The data collected remains anonymous and Weavers of Ireland cannot see the personal data of any individual user. Facebook may link the data with your Facebook account and use it for its own advertising purposes in accordance with its Data Policy.

You can opt out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through your Facebook settings.

How Do We Process Your Information?

We use the Shopify eCommerce platform to operate our website. Shopify is a global company based in Canada and trusted by millions of online stores worldwide. Shopify complies with international privacy regulations, including the EU’s GDPR, and provides enterprise-grade data security.

You can read Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy.

Through Shopify, we also use other, highly specialised external providers to deliver the best possible service. For example:

  • Payment: Our store is PCI-DSS compliant (a very strict industry standard for the security of credit card information). We use accredited companies such as Shopify Payments, PayPal, and Braintree to process your payment information securely.
  • Shipping: We integrate with trusted shipping companies to fulfill your orders, including DHL and An Post.

Partnering with highly specialised external companies allows us to focus on what we do best — selling exceptional Irish crafts and knitwear.

How Can You Control Your Personal Data?

If you are a customer in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honoured to uphold without undue delay: Access, Correction, Erasure, Portability, and Objection. If you cannot exercise your choice on your account page or do not have an account, please reach out to us at the contact details above.

How Long Do We Keep Your Data?

We keep your data for as long as you have an account with us. Some data may be retained for fraud detection, tax, or legal reasons. We securely delete data when it is no longer required.

Legal Obligations

We may share your personal information to comply with applicable legal obligations or lawful requests from public authorities.

Who Can You Contact for Privacy Matters?

You can contact our Data Controller Officer at:

Aran Sweater Market ULC
Old C&C Depot, Ballycasheen, Killarney, Co. Kerry, Ireland
Telephone: +353 64 66 23102
Email: info@weaversofireland.com

Policy Updates

If we update this Privacy Policy to reflect changes in our services or new legal requirements, we will publish the new version on this page. Please review it periodically to stay informed about how we protect your data.